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Privacy Policy

Privacy Policy

Last updated: July 15th, 2022

Welcome to DoubleYoung, doubleyoung.online (referred to as the "Website" or "Services"). These Services are operated by DoubleYoung ("we," "us," or "our"). We consider the privacy and security of your information and data ("Information") to be of utmost importance. This Privacy Policy ("Policy") explains the types of Information we collect from users of the Services, how we use that Information, how it may be shared with other parties, and the controls users have over their Information. We encourage you to carefully read this Policy.

Any updates or modifications to this Policy will be posted on this page of our Website. By accessing or using the Services, you indicate that you have read, understood, and agree to be bound by this Policy.

Information We Collect and How We Use It

Types of Information

Through our Services, we may collect the following types of Information:

  1. Personal Data:This includes your name, email address, phone number, account or mailing address, and other information that can directly identify and contact you. In some cases, this may also include certain Device Information or information from the signature block of your email.
  2. Device Information:Information related to the computer or device you use when accessing our Services. This may include your computer's IP address, mobile device identifiers (such as Apple IDFA or Android Advertising ID), browser type and operating system, internet service provider, and device/browser settings.
  3. Usage Data:Data concerning your use of the Services, such as the pages visited, websites visited before or after ours, actions taken within the Services, content or advertisements accessed, forwarded or clicked on, Wi-Fi connections, timestamps, log files, and diagnostic, crash, website, and performance logs and reports.

We collect Personal Data only when you provide it to us, but may collect other types of Information through automated means such as software developer kits, cookies, and web beacons (discussed further below).

Personal Data

You can browse the Website and its content without providing any Personal Data. However, to access certain Services, including creating an account, contacting us, subscribing to newsletters, opting into SMS messages, participating in contests or promotions, ordering products, submitting product reviews, or contacting customer service, we will need to collect relevant Personal Data from you. By submitting Personal Data through the Services, whether directly upon request or voluntarily through comments, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

Device Information & Usage Data

Whether or not you provide Personal Data, we or our service providers may collect, store, or accumulate Device Information and Usage Data when you visit our Services. This Information is used to fulfill the purposes described above for Personal Data and may also be used in aggregate form for internal business purposes, such as optimizing the Services, assessing content popularity, generating statistics, developing marketing strategies, and for general administrative, analytical, research, optimization, and security purposes.

Information to and from Social Networks

We offer functionality that allows you to connect to our Services via third-party social networks like Facebook, Twitter, or Instagram ("Social Networks"). When you connect through a Social Network, we may collect Personal Data from your profile, such as your name, username, and email address, for the purposes outlined in this Policy. Additionally, our Services may include social sharing features that enable you to "Share" or "Like" on Social Networks. If you choose to use these features, please review the privacy policy of each Social Network beforehand, as Information may be shared to and from them.

Sharing of Information

Under no circumstances do we disclose, rent, sell, or share any of your Personal Data for direct marketing purposes. We only share your Information for the purposes described below.

We engage companies or individuals to provide specific services related to the functionality and features of our Services, including content streaming, email and hosting services, software development, data management, order processing, payment processing, customer service, fraud prevention, product reviews, and administration of contests and promotions. These entities, referred to as "Service Providers," may receive your Information as necessary to perform their services, and are authorized to use your Information solely for these purposes.

We use SHOPLINE Limited to host our website and process orders. SHOPLINE's privacy policy can be found at: SHOPLINE Privacy Policy.

For certain services like PayPal, which processes payments, you may be directed to third-party websites governed by their own privacy policies: PayPal Privacy Policy.

We may also share or transfer Device Information and Usage Data in aggregate and anonymized form with affiliates, licensees, partners, and Service Providers for administrative, analytical, research, optimization, and security purposes. However, this Information will not be linked to your Personal Data or used to identify or contact you.

Finally, we may share your Information: (i) in response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law; (ii) when appropriate to investigate, prevent, or take action regarding illegal activities or suspected fraud; to protect and defend our company, users, or others' rights, property, or safety; or in connection with enforcing our Terms of Use and other agreements; or (iii) in relation to a corporate transaction, such as a divestiture, merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

As mentioned earlier, we may use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information on how targeted advertising works, visit the Network Advertising Initiative's educational page at NAI Educational Page.

To opt out of targeted advertising, visit the following links:

Automated Data Collection / Cookies

We employ automatic analytics and tracking technologies to aid in various functions, including storing your Information, collecting Device Information and Usage Data, understanding your Service usage, and customizing Service content. We may utilize platforms like Google Analytics to provide aggregated or anonymized demographic, geographic, interest, or affinity-related information. Other technologies we may use include:

  1. Cookies:Text files placed in your browser to store preferences. Cookies and other tracking technologies help us understand site and Internet usage, and enhance or customize Service offerings or advertisements you see. Most web browsers accept cookies automatically, but settings can usually be adjusted to decline cookies, although this may limit certain Service features.
  2. Web Beacons:Small pieces of code on web pages or in emails to monitor visitor behavior and collect data. Web beacons may count visitors to a page or deliver a cookie to a visitor's browser, and provide information on email campaign effectiveness (e.g., open rates, clicks).
  3. Mobile Device Identifiers and SDKs:We may use mobile SDKs or partner with app developer platforms using them in Services to collect Information such as mobile identifiers (e.g., IDFAs, Android Advertising IDs), geolocation, or device-use details. Mobile SDKs function like mobile web beacons (see "Web Beacons" above).

By visiting the Services, whether as a registered user or not, you acknowledge and consent to our tracking of your activities and Service usage through the aforementioned technologies, along with any future similar technologies, including their use in emails sent to you. Note that these technologies do not collect Personal Data unless you choose to submit it, and individual data concerning you is not shared with third parties.

Personal Data Retention

We retain received Personal Data as described in this Privacy Policy, for as long as you use the Services, or as necessary to meet collection purposes, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business objectives, enforce agreements, and comply with applicable laws.

Privacy and Security

We take reasonable precautions to safeguard customers' Personal Data against loss, misuse, unauthorized disclosure, alteration, or destruction. However, no data transmission over the Internet or wireless network can be guaranteed as entirely secure. While we strive to protect your Personal Data, we cannot ensure or warrant the security of any Information transmitted to or from us, and such transmissions are at your own risk. You acknowledge that we are not liable for any intercepted information sent over the Internet, and release us from any claims arising from unauthorized use of intercepted information.

If you believe your Personal Data is being misused by us or any third party, promptly notify us via email at info@tidense.com.

Use of Automated Decision Making and Profiling

With the exception of third-party ad networks for online behavioral advertising, we and our service providers do not engage in profiling or automated decision-making activities that produce significant legal or similar effects on you.

Children Under 16

The Services are not intended for users under 16 years old, and we do not knowingly collect or solicit Personal Data directly from anyone under 16. If you are under 13, please refrain from sending any Personal Data about yourself, such as name, address, phone number, or email address. If we learn of collecting Personal Data from a child under 13, we will promptly delete it. If you are a parent or guardian believing your child under 13 has given us Personal Data, contact us at info@tidense.com.

Links to Third-Party Platforms

Our Services or communications may contain links to third-party websites we do not control, including embedded, sponsored, or co-branded content. Unless noted in this Policy, we do not share your Personal Data with these third parties, and are not responsible for their privacy policies. As their treatment of your Information may differ, we advise reviewing third-party privacy policies before providing any Personal Data.

Additionally, certain functions, including returns, forms, and customer service, may redirect you to third-party platforms. Refer to "Sharing of Information" above.

Your Rights

Opting Out of Communications

As stated, we may use Personal Data collected from you to send newsletters or other communications, including promotional or marketing content. If you prefer not to receive these communications, unsubscribe via the provided link.

Disallowing Cookies and Location Data Collection

Opt out of Information collection by adjusting device settings used to access Services. Web browser settings may notify and opt out of certain cookie types. Note, without cookies, some Service features may be unavailable.

Your Right to Access, Review, and Delete Personal Data

Under laws like the General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act ("CCPA"), you may:

  • Confirm our possession of Personal Data about you.
  • Request access to Information held, restriction on its use, and data portability.
  • Receive copies of maintained Personal Data, update inaccuracies, and object to further use.
  • File complaints with governing bodies, block, anonymize, or delete Personal Data as appropriate.

For these rights, contact us at info@tidense.com. Identity verification may require additional information or proof of email account ownership.

Understand, we reserve the right to archive Personal Data for a reasonable period ensuring data integrity, and maintain an anonymous data version.

Do Not Track

We employ analytics and ad networks processing Personal Information on your online activities across third-party websites or services. These systems process or comply with web browser "do not track" signals or similar mechanisms.

Refer to "Disallowing Cookies and Location Data Collection" for opting out of online behavioral advertising or blocking/rejecting tracking technologies.

Your California Privacy Rights

Last Updated: July 15th, 2022

This California Privacy Notice ("California Notice") supplements the Privacy Policy and applies solely to visitors, users, and others who reside in the State of California ("consumers" or "you"). DoubleYoung Inc ("DoubleYoung", "we", "us", "our") has adopted this California Notice to comply with California privacy laws, including the California Consumer Privacy Act ("CCPA"). Any terms defined in the CCPA and not defined here have the same meaning when used in this California Notice.

  1. NOTICE OF COLLECTION AND USE OF PERSONAL INFORMATION

Categories of Personal Information

We collect the following categories of Personal Information:

  1. Identifiers:Such as a real name, account name, email address, online identifier, internet protocol address, mobile device identifier (including Apple IDFA or an Android Advertising ID), or other similar identifiers.
  2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code 1798.80(e)):Such as your name, account or mailing address, phone number, credit card number, and debit card number.
  3. Commercial information:Including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  4. Internet or other electronic network activity information:Such as the pages you visit, the sites you use before or after visiting ours, your actions within the Services, the type of content or advertisements you have accessed, seen, forwarded and/or clicked on, Wi-Fi connections, date and time stamps, log files, and diagnostic, crash, website, and performance logs and reports.
  5. Geolocation data.
  6. Inferences drawn from any of the information above to create a profile about a consumerreflecting the consumer's preferences, characteristics, and shopping behavior.

Use of Personal Information

We collect and process your Personal Information for the following business and commercial purposes:

  • Responding to your requests, communicating with you regarding the Services and our content, providing product information, servicing your requests and orders, and providing you with the applicable services, features, or functionality associated with your submission(s).
  • Marketing our products and services to you, including sending you promotional or marketing communications, which may include contests, promotions, and special offers for products and services.
  • For internal business purposes, such as optimizing the Services, evaluating the popularity of content or effectiveness of our marketing campaigns, generating statistics, and developing marketing plans, and otherwise for general administrative, analytical, research, optimization, and security purposes.
  • Understanding your use of the Services and improving or customizing the Services and the content, offerings, or advertisements you see on the Services.
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  • Debugging to identify and repair errors that impair existing intended functionality.
  • Complying with applicable laws, regulations, rules, and requests of relevant law enforcement and/or other governmental agencies, or for other purposes, as permitted or required by law.
  • As necessary or appropriate to protect the rights, property, and safety of our users, us, and other third parties.

We will not use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you with notice.

Sources of Personal Information

We collect Personal Information from the following categories of sources:

  • From You:For example, if you choose to create an account on our website; contact us or otherwise communicate with us in any way; subscribe or opt in to our newsletter, alerts, or other communications; subscribe or opt in to SMS messages; sign up for product waitlists; participate in a contest or promotion; order our products; submit product reviews, questions, feedback, or user comments; complete an optional survey; contact customer service; or otherwise interact with the Services.
  • From our Service Providers:For example, we contract with companies or individuals to provide certain services related to the functionality and features of the Services, including content streaming; email and hosting services; software development; data management; orders, payment processing; management of forms, quizzes, and polls; customer service; returns; live chat; marketing; fraud prevention; product review and questions; and administration of contests and other promotions. See our Privacy Policy for more information about our service providers.
  • Operating Systems and Platforms:For example, we automatically collect information relating to the computer or device you are using when you access our Services, such as your computer's IP address, your mobile device identifiers, the type of browser and operating system you are using, and your device and browser settings.
  • Data Analytics Providers:For example, we and our technology providers automatically collect data related to your use of the Services through the use of logging and analytics tools (such as Google Analytics), cookies, pixel tags, and other tracking technologies and as a result of your use of and access to the Services, such as the pages you visit, the sites you use before or after visiting ours, your actions within the Services, the type of content or advertisements you have accessed, seen, forwarded and/or clicked on, Wi-Fi connections, date and time stamps, log files, and diagnostic, crash, website, and performance logs and reports.
  • Advertising Networks:For example, ad networks, such as Google, to serve advertisements across the Internet. These advertisers use cookies, pixel tags, and other tracking technologies to collect information about your online activity and provide online behavioral advertising.
  • Social Networks:For example, if you connect to our Services through a third-party social network such as Facebook, Twitter, or Instagram (each, a "Social Network"), we may collect Personal Information from your profile, such as your name, username, and email address.

Sharing of Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here. Finally, we may share your Personal Information: (i) in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law; (ii) when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company, our users, or others; and in connection with the enforcement of our Terms & Conditions and other agreements; or (iii) in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

  1. YOUR CALIFORNIA PRIVACY RIGHTS

California's "Shine the Light" law permits our users who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for their own direct marketing purposes in the previous calendar year and the names and addresses of those third parties. Requests may be made only once per year per person, must be sent to info@tidense.com, and are free of charge. However, we do not disclose personal information protected under the "Shine the Light" law to third parties for their own direct marketing purposes.

The CCPA provides California residents with the following rights:

  1. Right to Know:You have the right to request that we disclose certain information to you about the Personal Information we collected, used, disclosed, and sold about you in the past 12 months. This includes a request to know any or all of the following:
    • The categories of Personal Information collected about you.
    • The categories of sources from which we collected your Personal Information.
    • The categories of Personal Information that we have sold or disclosed about you for a business purpose.
    • The categories of third parties to whom your Personal Information was sold or disclosed for a business purpose.
    • Our business or commercial purpose for collecting or selling your Personal Information.
    • The specific pieces of Personal Information we have collected about you.
  2. Data Portability:You have the right to request a copy of Personal Information we have collected and maintained about you in the past 12 months.
  3. Right to Deletion:You have the right to request that we delete the Personal Information we collected from you and maintained, subject to certain exceptions. Please note that if you request deletion of your Personal Information, we may deny your request or may retain certain elements of your Personal Information if it is necessary for us or our service providers to:
    • Complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between our business and you.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
    • Debug to identify and repair errors that impair existing intended functionality.
    • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the deletion of the information is likely to render impossible or seriously impair the achievement of such research, if you have provided informed consent.
    • To enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
    • Comply with a legal obligation.
    • Otherwise use the Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.
  4. Right to Opt-In to Financial Incentives:You have the right to opt-in to financial incentives. You also have the right to opt-out at any time. Please see the "Notice of Financial Incentive(s)" section below for more information about the financial incentive(s) and/or price or service difference(s) that we may offer.
  5. Right to Opt-Out/In:You have the right to opt-out of the sale of your Personal Information. You also have the right to opt-in to the sale of Personal Information.
  6. Right to Non-Discrimination:You have the right not to receive discriminatory treatment by us for the exercise of your CCPA privacy rights. Unless permitted by the CCPA, we will not:
    • Deny you goods or services.
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
    • Provide you a different level or quality of goods or services.
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Some of our products and services, however, may require your Personal Information. If you choose not to provide your Personal Information that is necessary to provide any aspect of our products or services, you may not be able to use those products or services. In addition, as described in the section captioned "Your Rights" in the Privacy Policy, it is possible to change your browser settings to block the automatic collection of certain information.

III. SUBMITTING A VERIFIED CONSUMER REQUEST

To exercise your Right to Know, Data Portability, and Right to Delete under the California Consumer Privacy Act (CCPA), you must provide sufficient information to allow us to verify your identity and describe your request in detail. Here's how you can submit a verifiable consumer request:

Verifiable Consumer Request

To exercise your California privacy rights described above, please submit a verifiable request to us by emailing us at info@tidense.com. Only you, or a person authorized by you to act on your behalf, may make a verifiable consumer request related to your Personal Information.

Verification Process

Upon receiving your request, we will review the information provided to verify your identity as required by law. We may request additional information if necessary to complete the verification process.

  • Identity Verification:We will verify your identity with at least two pieces of information, such as your name and email address.
  • Description of Request:Describe your request with sufficient detail to enable us to properly understand, evaluate, and respond to it.

Authorized Agent

If an authorized agent submits a request on your behalf, they must provide proof of authorization, such as:

  • California Secretary of State authorization,
  • Written permission from you, or
  • Power of attorney.

The agent must also provide sufficient information to verify their identity depending on the nature of the request.

Response Timing

  • We will acknowledge receipt of your request within 10 business days.
  • We will respond to your verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days total), we will inform you in writing of the reason and extension period.
  • Our response will cover the preceding 12-month period and explain any reasons for non-compliance with a request, if applicable.

No Fee Unless Excessive

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If a fee applies, we will explain the reasons and provide a cost estimate before proceeding with your request.

  1. SALE OF PERSONAL INFORMATION

We do not sell your Personal Information to third parties for money. We do not and will not knowingly sell the Personal Information of minors under the age of 16 without affirmative authorization. We share your Personal Information for the following business or commercial purposes:

  • Marketing our products and services to you, including promotional or marketing communications.
  • Auditing related to a current interaction with you, including counting ad impressions and verifying ad quality.

However, under the CCPA, "sale" is broadly defined and may include sharing Personal Information with certain service providers for advertising purposes.

Do Not Track

We do not currently process or comply with any web browser's "do not track" signal or similar mechanisms. Please refer to our Privacy Policy for information on opting out of online behavioral advertising and tracking technologies.

  1. NOTICE OF FINANCIAL INCENTIVE(S)

From time to time, we may offer financial incentives or price/service differences related to the collection of Personal Information. Details include:

  • Customers signing up for emails may receive a coupon code. You can opt-in and withdraw consent at any time.
  • We do not assign monetary value to Personal Information but may calculate value based on discount codes or incentives offered.
  1. MODIFICATIONS AND UPDATES TO THIS CALIFORNIA NOTICE

This California Notice replaces all previous disclosures regarding our information practices. We may modify, alter, or update this Notice at any time. Changes will be effective upon posting on our Services, and we will make reasonable efforts to notify you of material changes.

VII. ADDITIONAL INFORMATION AND ASSISTANCE

For questions or concerns about this California Notice or how we process Personal Information, please contact us at info@tidense.com.

International Data Transfers

If you are located outside the United States, including in the EEA, we transfer Personal Data to the United States for processing. By using our Services outside the U.S., you acknowledge and agree to such transfers.

Rights of EEA Residents

If you are an EEA resident, our processing of your Personal Data is based on contractual necessity, legitimate interests, or your consent. You have rights to access and control your Personal Data under GDPR regulations.

Changes to this Privacy Policy

We reserve the right to change this Policy at any time. Your continued use of our Services after changes constitutes acceptance, and you may opt out if you do not agree.

General Legal

All other terms governing this Privacy Policy are outlined in our Terms & Conditions.

Contact Us

For further questions regarding this Privacy Statement, contact us at contact@doubleyoung.online.