Shipping Policy
SHIPPING TO THE UNITED STATES
|
Country & Regions |
Shipping Method |
Order Price |
Shipping Costs |
Shipping Time |
|
United States |
Standard Shipping |
US$0-US$100 |
US$10 |
7-12 Business Days |
|
United States |
Standard Shipping |
US$100 and up |
Free Shipping |
7-12 Business Days |
|
United States |
Express Shipping |
US$0 and up |
US$17.99 |
3-10 Business Days |
SHIPPING TO OTHER COUNTRIES & REGIONS
|
Country & Regions |
Shipping Method |
Order Price |
Shipping Costs |
Shipping Time |
|
Worldwide |
Standard Shipping |
US$0-US$100 |
US$12 |
10-15 Business Days |
|
Worldwide |
Standard Shipping |
US$100 and up |
Free Shipping |
10-15 Business Days |
|
Worldwide |
Express Shipping |
US$0 and up |
US$19.99 |
7-10 Business Days |
FAQs
- Delivery Time
- Processing Time: Orders typically take 1-3 business days to process. Occasionally, factors like out-of-stock items or package disinfection may extend this period.
- Shipping Time: The estimated shipping time varies depending on the destination and the shipping carrier (UPS, FedEx, DHL, USPS). Exact delivery times cannot be guaranteed due to carrier processing times.
- Please note: Shipping Time does not include the 1-3 business day processing period from the order date.
- Tracking Number
- Once your package is shipped, we will send you a shipment notification email containing a tracking number. You can track your order either through the tracking information provided in the email or by logging into your account on doubleyoung.online
- Taxes
- For most countries, customers do not need to pay import fees, customs duties, or VAT. However, some countries, especially in Europe (e.g., Germany, Italy, UK), may require payment of customs duties or VAT based on local taxation rules.
- Shipping Addresses
- Please ensure your shipping and contact information is accurate before placing your order. Avoid using nicknames, as this may lead to the package being returned.
- Changing Shipping Addresses: Once a package is shipped, the shipping address cannot be changed. Contact your local delivery carrier directly to update the address.
- Changing Shipping Addresses
- Please contact us promptly to check the status of your order if you need to change any information. Once a package is shipped, shipping addresses cannot be changed. Contact your local delivery carrier directly to update the address.
- Shipping Fees on Wholesale
- Wholesale orders may incur higher logistics costs, which are borne by the buyer. Long-term cooperation may qualify for reduced or waived fees based on specific circumstances.
- Package Delivery
- Once a package leaves the origin's customs, shipping responsibility transfers to the carrier. If a package is lost during this period, please contact the carrier directly for inquiries and claims.
Notes:
- We do not deliver to PO Boxes or APO addresses. For more details on international shipping, please contact us at support@doubleyoung.com.
- While we strive for prompt delivery, delays may occur due to invalid addresses or customs clearance.
- If your package does not arrive within 30 days after placing your order, please contact our Customer Service for assistance.
For any further questions not covered above, please reach out to our Customer Service at support@doubleyoung.com.